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Related Resources
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Type: Article
Title: 10 Ways to kill an organisation
Launch file
(358.56 KB)
Description: Dr Leandro Herrero explains what can go wrong when managers work to their own scripts and cast their staff in unsuitable roles, as he talks us through the plot of his latest whodunnit
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: A choice of realities
Launch file
(518.98 KB)
Description: Followers of popular TV shows know that simulated reality can be much more palatable than real life. And as the internet enables
people to create an infinite number of alternative worlds, Dr Leandro Herrero ponders the value of the unreal over the real.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: A Matter of Trust
Launch file
(85.39 KB)
Description: Trust is as important in your corporate world as it is in your personal life, but it’s a fragile structure, easily toppled by one careless move. Dr Leandro Herrero explains how to build and protect your valuable trust capital, through actions that have emotional rather than rational appeal
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
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Type: Article
Title: A Strategy for all seasons
Launch file
(30.31 KB)
Description: Business will always go up and down with market forces. The only way to ensure survival is to prepare for constant change by keeping morale high and structures flexible.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: An example of Viral Change
Launch file
(116.12 KB)
Description: More and more people are realizing that the only way to inject serious change into an organisation is by injecting a virus&
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: An introduction to Viral Change
Launch file
(143.34 KB)
Description: An introduction to Viral Change(TM)
Related categories:
• Behavioural Change Management
• Human Collaboration
• Organisational Effectiveness & Innovation
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Type: Article
Title: Benchmarking deviance
Launch file
(708.11 KB)
Description: Conventional wisdom says that organisations need rules, systems and standard operating procedures. But instead of punishing those who dont conform, managers should try to capitalise on the potential for change offered by deviance.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
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Type: Article
Title: Bowling regardless
Launch file
(1.07 MB)
Description: Dr Leandro Herrero explains the importance of "league bowling" to the 21st century corporation - and how "bowling alone" may have a deleterious impact on its fabric.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Broken windows management
Launch file
(331.7 KB)
Description: In the same way that a neighbourhood with graffiti-strewn walls, abandoned cars and rundown buildings is vulnerable to further decay, companies with ramshackle management can breed organisational vandalism and worse...
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• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Butterfly Management
Launch file
(96.2 KB)
Description: It is said that the gentle fluttering of a butterfly’s wings in one remote corner of the world can create a tornado in another. Dr Leandro Herrero pins down the butterfly effect - when small actions can have big results - in organisational management.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Behavioural Change Management
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Type: Article
Title: Changing the way we think about change
Launch file
(162.5 KB)
Description: A paper detailing an alternative way to implement management of change in organisations by creating internal infections (new ideas, new practices) using the Viral Change(TM) mode. The theoretical basis and the practical applications.
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Competing on 'the place'
Launch file
(158.24 KB)
Description: It is tempting for companies to define themselves solely by what they do but competing on how they do it, and therefore how they are organised, may turn out to be even more important, suggests Dr Leandro Herrero.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Presentation
Title: Cordia EuropaBio Conv 2003
Launch file
(343.28 KB)
Description: Organising Growth: revisiting the old question - "what’s a company for?"
Related categories:
• Organisational Effectiveness & Innovation
• Human Collaboration
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Type: Article
Title: Creating compatible dreams
Launch file
(223.52 KB)
Description: If you want to make a merger work forget about any managerial preconceptions about the new company culture. The staff will have different ideas.
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• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Culture 2.0: viral, beta, collective sense making, long tail. PART 1
Launch file
(107.35 KB)
Description: Culture 2.0: viral, beta, collective sense making, long tail.Collaboration between employees as an organisational goal is hardly a new topic. So why is that today, when ’social observers’ say that ’collaboration is the real hot topic’ they do so without the expected red face of ’déjà vu’. I’d like to examine what I believe are the key parameters that are driving a new enterprise agenda where collaboration is not just at the core, but ’the core’.
Related categories:
• Behavioural Change Management
• Human Collaboration
• Leadership Development
• Organisational Effectiveness & Innovation
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Type: Presentation
Title: DIA Implementing KM Initiatives
Launch file
(692.41 KB)
Description: Why implementing new KM processes fail and what to do about it.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Disruptive Ideas
Launch file
(193.33 KB)
Description: Disruptive [management] ideas - according to Leandro Herrero’s new book of the same title - are those that have the capacity to create significant impact on the organisation by challenging standard management practices.
Related categories:
• Behavioural Change Management
• Leadership Development
• Organisational Effectiveness & Innovation
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Type: Article
Title: Disruptive People
Launch file
(156.83 KB)
Description: Where are the disruptive people? In Leandro Herrero’s latest book, New Leaders Wanted: Now Hiring!, ’disruptors’ are one of the twelve kinds of people that he recommends you find and hire. He also recommend you worry about finding them a job afterwards&
Related categories:
• Human Collaboration
• Leadership Development
• Organisational Effectiveness & Innovation
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Type: Article
Title: Embracing Change
Launch file
(59.35 KB)
Description: Traditional change management rolls over companies like a tsunami, causing resistance in change-fatigued employees. How can you convince your employees to embrace the change and turn it into a success? Leandro Herrero can help with his book, Viral Change.
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Entrepreneurs at the gates
Launch file
(160.63 KB)
Description: Large organisations have an awkward habit of setting their best people free. Dr Leandro Herrero suggests alternatives to the great escape.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: eyeforpharma interviews Philip Watts on Viral Change
Launch file
(50.95 KB)
Description: Philip Watts explains to eyeforpharma how Viral Change (TM) has worked in his organisation
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Forget Benchmarking
Launch file
(184.42 KB)
Description: Are you a winner or an also-ran? If you’re too busy checking your productivity, quality and performance against those leading the field, Dr Leandro Herrero would like to point out that caution and innovation are mutually exclusive activities.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Forget the Culture, Change Behaviours -
Launch file
(82.97 KB)
Description: How do you change something as ingrained as a company’s culture? Start with the underlying behaviours and change may come faster than you think.
Related categories:
• Organisational Effectiveness & Innovation
• Behavioural Change Management
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Type: Article
Title: He can't help it - it's his mental programme
Launch file
(75.95 KB)
Description: Never try to teach a pig to sing, as the saying goes - it wastes your time and annoys the pig. Yet organisations try to do this all the time when they ignore employees2 individual temperaments, and mental programming.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: How to change a country?
Launch file
(158.74 KB)
Description: In this article, Leandro Herrero looks at the lessons we can learn from President Sarkozy’s approach to initiating change in France.
Related categories:
• Behavioural Change Management
• Human Collaboration
• Leadership Development
• Organisational Effectiveness & Innovation
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Type: Presentation
Title: Human collaboration and virtual teams DIA 2005
Launch file
(445.67 KB)
Description: Project management implications for human collaboration and virtual team management.
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• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Presentation
Title: Human Collaboration beyond teamocracies
Launch file
(209.89 KB)
Description: Human collaboration beyond teamocracies: what management can learn from social and "emergent" sciences.
Related categories:
• Organisational Effectiveness & Innovation
• Human Collaboration
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Type: Article
Title: In God We Trust Others Bring Maps
Launch file
(118.61 KB)
Description: It’s a jungle out there... well, in airport bookshops at least. Dr Leandro Herrero explores the dense ‘flora’ growing on the shelves and finds that we’re a world of ‘self-helpers’ and ‘self-help’ gurus.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: In sync and in health
Launch file
(301.15 KB)
Description: Synchronistic behaviour exists everywhere in nature, and is mimicked within many organisations. But has synchronisation in business gone a step too far?
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: It's a small world
Launch file
(235.78 KB)
Description: To find new ways of thinking and doing, you must escape the confines of your own little world and enter uncharted territory. But it may not be as hard as you think.
Related categories:
• Organisational Effectiveness & Innovation
• Human Collaboration
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Type: Article
Title: It's management, stupid!
Launch file
(1.13 MB)
Description: Leandro Herrero suggests that at a time when pharma is facing unprecedented challenges it has lost sight of the basics of company management. He assesses the problem and offers a solution.
Related categories:
• Organisational Effectiveness & Innovation
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Type: Article
Title: It's the system, not me
Launch file
(236.71 KB)
Description: Pyschological studies suggest that most of us excuse petty, illogical and even cruel behaviour if it is mandated by the organisation we work for. Take a pause for thought.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
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Type: Presentation
Title: Jumping the curve on innovation - pharmaceuticals in emerging markets
Launch file
(8.92 MB)
Description: Recommendations for jumping the curve on innovation - pharmaceuticals in emerging markets- how to avoide to become another me-too company
Related categories:
• Behavioural Change Management
• Human Collaboration
• Leadership Development
• Organisational Effectiveness & Innovation
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Type: Article
Title: Kings or cousins?
Launch file
(48.76 KB)
Description: In the first of a regular series of articles taking a sideways look at the practical aspects of modern management, Dr Leandro Herrero discusses the trade-off between tyrannical hierarchies and the benign dictatorship of ’teamocracies’.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Knowledge Management under siege
Launch file
(101.41 KB)
Description: It’s time to go ‘soft’ and answer the fundamental question – ‘What is knowledge?’ – before concentrating on how to manage it with the ever-increasing selection of fancy solutions on offer from consultants.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Launch of Viral Change Academy
Launch file
(134.06 KB)
Description: Viral Change" continues to be in the spotlight and more and more people are hearing about it. We want to go even further and offer managers an opportunity to learn all about it...
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Lead(brok)ers wanted
Launch file
(1.51 MB)
Description: A trend for restructuring into interlocking business units, cutting out the middle manager, and an increasingly interdependent business environment has created a whole new set of problems. Dr Leandro Herrero flags up the role of the management broker.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Presentation
Title: Leandro Herrero DIA Lisbon 2005
Launch file
(203.94 KB)
Description: Human Collaboration Beyond Teams: The forgotten, best-kept secret source of innovation. How to lead the R&D / commercial organisation you don’t see, but which holds the key to success.
Related categories:
• Organisational Effectiveness & Innovation
• Human Collaboration
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Type: Presentation
Title: Leandro Herrero Pharma IT 2004
Launch file
(229.29 KB)
Description: Managing expectations on IT investments and bringing IT architecture and Human Capital Architecture together.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Leaving the Insanity Behind
Launch file
(99.46 KB)
Description: Leaving the Insanity Behind - A PharmaTimes article about Dr Leandro Herrero’s speech at eyeforpharma’s SFE conference in Monaco (May 07 - Copyright PharmaTimes - Used by permission)
Related categories:
• Behavioural Change Management
• Human Collaboration
• Organisational Effectiveness & Innovation
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Type: Article
Title: Looking for my keys
Launch file
(382.81 KB)
Description: Why does management so often adopt a primitive approach to sophisticated problems? Dr Leandro Herrero believes its time to stop using rudimentary, neon-lit solutions and look further afield and in darker corners.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Madam, the ribbon is free
Launch file
(92.2 KB)
Description: companies should define themselves by what they know, not what they do, if they want to succeed in "the-ribbon-is-free" economy.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Man's last asset is time
Launch file
(456.74 KB)
Description: Time itself is running the risk of becoming a spent asset like knowledge.
Herrero warns knowledge workers against the dangers of becoming aweek,
24-hour on-call, on-line, real-time global manager.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Management Saints for all seasons
Launch file
(462.46 KB)
Description: The same management names crop up again and again. But, as Dr Leandro Herrero argues, there is no single model for how to run a business because there is no best way to be organised.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Managing by Default
Launch file
(60.47 KB)
Description: ready made software may be adequate for most purposes, but relying on ’default’ systems is ultimately limiting. Even worse, applying the default approach to managing an organisation carries significant dangers.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Presentation
Title: Managing collaborative spaces DIA Lisbon 2005
Launch file
(274.45 KB)
Description: Managing the "collaborative spaces" within the firm to achieve cross-enhancing efficiency in drug development.
Related categories:
• Organisational Effectiveness & Innovation
• Human Collaboration
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Type: Article
Title: Managing Irrationality
Launch file
(606.3 KB)
Description: Business management suggests the best decisions are based on a series of logical actions that result in a successful outcome. However, companies often operate in an irrational environment and this factor needs proper management.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Mapping the leaders' DNA
Launch file
(116.71 KB)
Description: The resounding success of the human genome project, has given Dr Herrero some ambitious ideas of his own. Here he outlines his cunning plan to locate and patent the elusive leadership gene.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: New initiative? Sure, whatever
Launch file
(513.77 KB)
Description: Organisations often have so many frameworks in place aimed at improving business that it can be a full-time job keeping track of them all. The best cure for this ill would be a new initiative called ‘simplicity’.
Related categories:
• Organisational Effectiveness & Innovation
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Type: Article
Title: NPI Vignette
Launch file
(130.6 KB)
Description: imagine and organisation made up of excellent scientific and technical brains working together in the same place as business professionals who are experts in discovery.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Numbers to Remember
Launch file
(142.94 KB)
Description: In the vast supermarket of surveys on management and organisations, two recent ones stand out. The IBM’s Global Human Capital Study and the research by The Roffey Park Institute give interesting insights. Change is at the top of the agendas. Surprised?
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Opportunity 'is nowhere'
Launch file
(80.84 KB)
Description: Different types of organisations shape the way their employees think about opportunities. What kind of organisation do you work in?
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Presentation
Title: Outsourcing for learning - Pabord sept 04
Launch file
(185.95 KB)
Description: Outsourcing for learning - it’s the relationship stupid.
Related categories:
• Organisational Effectiveness & Innovation
• Human Collaboration
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Type: Presentation
Title: Pharma Marketing Congress Vienna May 04
Launch file
(285 KB)
Description: Enhancing the interface between R&D and Marketing.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Predicting the future as it happens
Launch file
(57.89 KB)
Description: Futurology has never been a particularly exact science - which is why the best practitioners tend to stick to what they can see taking shape in the present. Or, as Dr Leandro Herrero puts it, the future is happening more in some companies than in others.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Prisoners of the numbers
Launch file
(834.04 KB)
Description: Chained to the idea of a measurement for everything, from business forecasts and performance indicators to ratios and scales, managers need liberating from the tyranny of numbers.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: R&D - The enemy within
Launch file
(778.95 KB)
Description: Outward-looking management is fine, but its only worthwhile if your own house is in order. The priority of R&D organisations should be to address their often bureaucratic, carbon copy structures that have barely changed in the past 50 years, argues Dr Leandro Herrero
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Presentation
Title: Re-invent
Launch file
(2 MB)
Description: Reinventing your fucntion within the organisation
Related categories:
• Behavioural Change Management
• Human Collaboration
• Leadership Development
• Organisational Effectiveness & Innovation
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Type: Article
Title: Reader Views interview Leandro Herrero on Viral Change
Launch file
(173.54 KB)
Description: Reader Views gain an in-depth insight into the thinking behind Viral Change through interviewing the author, Leandro Herrero
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Recognising the Sokal Syndrome
Launch file
(1.74 MB)
Description: Business jargon has reached such a pitch, that people no longer know how to express themselves in plain English. Avoid the hype and you will find people that can think for themselves.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Reconstructors of Elephants Wanted
Launch file
(426.61 KB)
Description: Modern management rewards reductionism and avoids complexity but, in this era of super-specialisation, the ability to reconstruct the whole business picture has become an invaluable asset, argues Dr Leandro Herrero.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Redesigning Pharmaceutical Sales Forces
Launch file
(196.54 KB)
Description: A new white paper by Leandro Herrero outlines that when confronted with the need to rationalise resources, ’back-of-envelope’ restructuring should be avoided.
Related categories:
• Organisational Effectiveness & Innovation
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Type: Article
Title: Rewards, Incentives, Reinforcements
Launch file
(108.11 KB)
Description: What motivates a person to try out a new behaviour is not the same driver that will sustain that behaviour.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Roles, Power and Uniform
Launch file
(3.32 MB)
Description: It2s not the uniform that matters, but the context in which it is worn. And the same is true for our mental uniforms, the roles we adopt in our working lives. Dr Leandro Herrero says leaders must create environments where power is exercised appropriately and for the common good.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Sales Force: the test of truth
Launch file
(164.11 KB)
Description: Pharmaceutiques covers Leandro Herrero speaking at eyeforpharma’s SFE conference in Monaco
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Smart Mobs everywhere
Launch file
(481.6 KB)
Description: The internet, email, text messaging - it’s never been easier for groups to gather and communicate. Yet the networking that goes on in organisations is often frowned upon rather than encouraged.
Related categories:
• Organisational Effectiveness & Innovation
• Human Collaboration
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Type: Article
Title: Social responsibility begins at home
Launch file
(250.4 KB)
Description: Public opinion has forced some companies to consider their social responsibilities to the environment and developing countries. They should first look at the state of their own back yards.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Software, hardware and orgware
Launch file
(205.77 KB)
Description: You can have the sexiest, most sophisticated IT in the world, but if your staff dont want to use it, you have wasted your time. To link man and machine get ’orgware’.
Related categories:
• Organisational Effectiveness & Innovation
• Human Collaboration
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Type: Article
Title: Super Reps
Launch file
(867.5 KB)
Description: As the selling environment transforms for pharma, Dr Leandro Herrero imagines what might be required of the sales reps of the future
Related categories:
• Organisational Effectiveness & Innovation
• Behavioural Change Management
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Type: Article
Title: Surely, you must be jogging
Launch file
(199.42 KB)
Description: Are your staff racers, random joggers or pack animals? How do you tell and does it really matter?
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: The creation of social tipping points (Extract from Viral Change TM second edition, 2008)
Launch file
(141.14 KB)
Description: Extract from Viral Change second edition, 2008
Related categories:
• Behavioural Change Management
• Human Collaboration
• Leadership Development
• Organisational Effectiveness & Innovation
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Type: Article
Title: The Innovation Mindset
Launch file
(292.26 KB)
Description: If you want to innovate, you need deviation, but this is more a mindset than a break from standard procedures, says Dr Leandro
Herrero. All forms of innovation can come from three approaches - looking for the unpredictable, understanding exactly what it is you’re asking, and learning to say ’however’
Related categories:
• Human Collaboration
• Leadership Development
• Organisational Effectiveness & Innovation
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Type: Article
Title: The Living organisation
Launch file
(299.21 KB)
Description: companies are groups of people, not machines, so if you are having organisational problems it might be time to call in a biologist.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: The McDonaldisation of Management
Launch file
(1.03 MB)
Description: Processes are all very well but without original thought accompanying them they are useless.
Related categories:
• Human Collaboration
• Leadership Development
• Organisational Effectiveness & Innovation
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Type: Article
Title: The organisation chart is dead, but is it buried?
Launch file
(622 KB)
Description: Leandro Herrero calls on managers to relinquish their reliance on static organisation charts, job escriptions and annual targets and instead embrace ambiguity and learn about informal networks - using buttons and bows.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: The Partnering drama
Launch file
(2.58 MB)
Description: Partnerships and alliances are often better seen thrrogh the lenses of Greek tragedy. Characters, script and sometimes divine interventions are needed. Here are some scenarios
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Presentation
Title: The project team as a team project
Launch file
(46.08 KB)
Description: Presented at the DIA EU 2006. The project team as a natural vehicle to marry team objectives and organisational objectives such as team development and people alignment, enhanced decision making, better resource allocation, clarity of accountabilities and knowledge transfer. By Caroline Tierney
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: The questions maybe the same but the answers different
Launch file
(56.99 KB)
Description: As business becomes increasingly global and interconnected, different skills are needed to keep pace. Dr Herrero outlines the kind of people and abilities that he believes companies will need to succeed in the world of the 21st Century.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: The terrorism of bipolar rhetoric
Launch file
(83.08 KB)
Description: The verbal responses to the terrorist attacks in the US highlight a growing trend in bipolar thinking. Dr Herrero calls for a more considered use of language.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: The toddler and the Palm Pilot
Launch file
(553.44 KB)
Description: Knowledge management, the noisesome younger brother of data management, is growing up. But is it ready to play with the big boys?
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: The Trouble with HR
Launch file
(335.21 KB)
Description: Jack-of-all-trades and master of none, human resources personnel deal with everything from talent spotting to processing the payroll. HR needs a new identity.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Thinking outside the group
Launch file
(474.58 KB)
Description: Have you ever done something against your better judgement because you believed it was what everyone else wanted - and then discovered they all thought like you? Dr Leandro Herrero would describe you as a victim of groupthink, a surprisingly common phenomenon that blights political, business, and family life.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Time for collaboration
Launch file
(90.9 KB)
Description: These days, collaboration is high on the organisational agenda, pushed to these new heights by enabling technologies (Web 2.0, Enterprise 2.0) that emphasise the ease of communication between people through new tools such as blogs. The average business organisation is still slow in catching up with the idea of a truly collaborative enterprise. Some are getting there very fast, but for others the idea still resembles science fiction. For many people a collaborative enterprise still means ’teams’, but in reality, we are talking about all sorts of collaboration, particularly informal networks
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Time, space and leaders
Launch file
(360.81 KB)
Description: One of the most important roles of the leader is the creation of "spaces" for people ( to think, to reflect, to develop...) and the protection of time. Time is man’s last asset. With an Outlook full for months ahead, managers become mentally bankrupt
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: To believe or not to believe...
Launch file
(1.37 MB)
Description: ... that’s a management question. Gut instinct controls our decisions much more than we realise. This natural ability can be put to good use, but it shouldn’t be confused with the analytical side of our decision-making, says Dr Leandro Herrero
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Victor's leaving and his IQ goes with him
Launch file
(498.96 KB)
Description: If knowledge is the corporate asset, then return on knowledge should be a primary indicator, companies should be measured in terms of ’corporate IQ’, and management should be accountable for both.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Viral Change revisited...
Launch file
(139.11 KB)
Description: Dr Leandro Herrero has revised his book ’Viral Change’ to reflect further experience in the field of viral change management, which he pioneered. In this prologue, you can learn about what has been adapted in the second revised edition of his book.
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Viral Change vs Traditional
Launch file
(135.12 KB)
Description: Leandro Herrero outlines the differences between Viral Change and traditional change management.
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Viral Change: Different cause-effect
Launch file
(129.73 KB)
Description: Leandro Herrero describes the differences between Viral Change and the traditional management of change
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Viral Change: Different change conduit
Launch file
(132.01 KB)
Description: Leandro Herrero describes the differences between Viral Change and the traditional change management
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Viral Change: Different change management
Launch file
(131.03 KB)
Description: Leandro Herrero describes the differences between Viral Change and the traditional change management
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Viral Change: Different model
Launch file
(149.38 KB)
Description: Leandro Herrero describes the differences between Viral Change and traditional change management
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Viral Change: different people distribution
Launch file
(141.61 KB)
Description: Leandro Herrero describes the differences between Viral Change and the traditional management of change
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Viral Change: Different processes
Launch file
(125.15 KB)
Description: Leandro Herrero describes the differences between Viral Change and the traditional change management
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Viral Change: Different programme
Launch file
(129.89 KB)
Description: Leandro Herrero describes the differences between ViralChange and the traditional change management
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Viral Change: different structure
Launch file
(141.32 KB)
Description: Leandro Herrero describes the differences between Viral Change and the traditional management of change
Related categories:
• Behavioural Change Management
• Organisational Effectiveness & Innovation
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Type: Article
Title: Waiting for the Barbarians
Launch file
(62.66 KB)
Description: poem from P. Cavafy (1904
Related categories:
• Behavioural Change Management
• Human Collaboration
• Leadership Development
• Organisational Effectiveness & Innovation
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Type: Article
Title: We need a dream or two
Launch file
(732.77 KB)
Description: Business leaders, use jargon and technobable to hide their lack of inspiration. Does this language encourage men and women to achieve greatness or even to do their jobs? Not at all.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Presentation
Title: What is a partnership - DIA Vienna 05
Launch file
(73.68 KB)
Description: Creating value at the partnership interface.
Related categories:
• Organisational Effectiveness & Innovation
• Human Collaboration
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Type: Article
Title: Where is home in the global project village?
Launch file
(423.16 KB)
Description: Globalisation is all very well but without strong local structures that can promote diversity, the entire effort can easily descend into a quest for conformity and control. Dr Leandro Herrero says there are more creative ways to run an international business.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Who needs to know ?
Launch file
(159.32 KB)
Description: Managing knowledge, the intellectual assets of your company, isn2t just about installing expensive software. It2s more about behaviour and organisation.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Why are you still here?
Launch file
(444.97 KB)
Description: When it comes to figuring out exactly what motivates a workforce, companies are often all too happy to rely on once-yearly satisfaction surveys and the colourful tables and charts they generate that purport to be ’hard data’. But there is a more insightful and accurate way of discovering what makes people tick. Just ask them.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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Type: Article
Title: Your call is important to us
Launch file
(300.35 KB)
Description: If a customer services adviser is going to ’attend to your call shortly’, why not put up a set of shelves, bathe the twins, catalogue your CD collection and regrout the bathroom. You’ll have plenty of time.
Related categories:
• Organisational Effectiveness & Innovation
• Leadership Development
• Human Collaboration
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